Loaners are always available from Alfa Medical

We started dealing with Alfa back in 1989. We own both the Pelton & Crane Sentry and the OCM. Alfa Medical had re-manufactured both of them for us.

We have both sterilizers in a small sterilization area.

Before we had Alfa re-manufacture our sterilizers, we could not hear the timer bell ring (this is because we have televisions in all of our treatment rooms for the patients' comfort.

The sterilizer would be running so many times longer then an hour. Many times causing malfunctioning of our sterilizers.

The benefit of the Pelton and Crane OCM sterilizers shutting off and venting by themselves is tremendous, and saves a lot of money.

Whenever we have had problems with the sterilizers, Alfa's service always responded right away.

Alfa offered us loaners and gave us fast repair service. Alfa's repair technicians have always been great with help over the phone to diagnosis of our problems. Alfa has always given us advice on how to properly use and maintain our autoclaves.

One of my main concerns with equipment suppliers was their ability and rediness to help when service issues come up (and they always seem to come up). Alfa Medical is big enough of a company to be able to help & support all of our sterilization needs, and small enough to be able to 'ON THE SPOT WHEN WE CALL' to poke their noses into our file to see what went wrong, and what is the right thing that is needed to be done to solve our issue.