AutoClave Supplies PCH024 Pelton Crane OCM - Heating Element (R)

I work in a tattoo shop, from Dothan, AL. I purchased AutoClave Supplies PCH024 Pelton Crane OCM - Heating Element (R) from sterilizers.com on 7/31/2009.
The salesman was not very helpful. Sent me the wrong part, blew 38 bucks on overnite!!
Here is what I think about your web site, I'll think better when I find out you have put 116.00 back into my account